Woof, woof to all who see this bark!  It's time for another installment of Leadership from the Chief.

This is paraphrased from the Manager's Coaching Handbook from Walk the Talk.org.  It may be helpful to many of you who are facing leadership challenges.



Dear Santa:
Dealing with performance problems eats up a great deal of my time … and my emotions. Is there anything I can do to reduce the number of team-member problems – and accompanying leadership headaches – that I’m told, “just come with the job”?
Frustrated

Dear Frustrated:
Excellent question! And (good news), the answer is YES – there are things you can do! Unquestionably, the very best way to deal with performance problems of team members is PROACTIVELY … by doing things that decrease the likelihood that issues will occur in the first place. Here are some strategies that should be helpful:

1.  Elect those who have the talent, desire, and ability to do the job well.

2.  Clearly communicate job responsibilities and performance expectations.  Confirm that everyone understands.

3.  Make training and continual learning a top priority.

4.  Regularly provide specific  feedback.   Make sure everyone knows how they are doing.

5.  Consistently recognize and reward positive performance.

6.  Hold those accountable for negative behavior and performance.

7.  Set the example.  Be a positive role model.

In the end, members of the Kennel, it is LEADERSHIP and PERSONAL RESPONSIBILITY.  Please spread it around!

Semper woof,
Laurel Hull
Chief Devil Dog